Returns

Returns 

Items may be returned for a credit only if the item is defective upon receipt, you must notify us within 24 hours of your receipt of the item that you wish to return for a credit. The item must be returned within 5 days of the initial request to return. We do not credit return shipping. Upon receipt of the item, provided it is returned in the same condition in which it was sent, and under the terms described, we will issue a refund via store credit. 

We will only accept returns if items are defective, once an item has been worn and or removed from original packaging it will not be accepted for a return.

Cancellations 

Orders may be cancelled if a request to do so is submitted and acknowledged by The Goddess of Glam, within one hour of placing your order. You can reach us via email at support@thegoddessofglam.com or for faster response, message us through our Facebook page https://www.facebook.com/thegoddessesofglam/

Cancellations received after one hour of placing the order, can be refunded provided the items have not shipped, however there will be a 10% restocking fee deducted from the refund.

Orders marked as "Shipped" can not be cancelled

The free shipping promotion on purchases of $100 or more is valid only when the code FREESHIP100 is used at checkout. The customer is not entitled to a refund of the shipping in the event they neglect to enter the promotional code. Orders may not be combined to reach $100 and be eligible for free shipping. Use of the free shipping promotion negates the customers right to return an item under any circumstance, i.e. use of the free shipping code means no returns, for any reason. We are not responsible for packages lost or undelivered by USPS. This promotion applies only to the 48 contiguous states and does not include Alaska, Hawaii or military bases. 

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